If death occurs at home, your first call should be to the doctor who should either, attend to confirm death or if a nurse or other qualified person is in attendance, give their permission for the body to be removed to the funeral directors premises. You may then call your funeral director who will help you through the various procedures.

If death occurs in a nursing or residential home the staff will normally contact your funeral director on your behalf.

If death occurs in a hospital, medical staff will normally be on hand to confirm death. In this case there is little we can do out of office hours but, if it would help you to speak to a funeral director you are welcome to call us at any time.

If death is unexpected or unnatural the coroner will order a post mortem examination and may require an inquest depending on the circumstances. This should not worry you in any way, it will not normally delay the funeral and your funeral director will be able to explain the procedure to you.